How to place my order?
To place an order on our website, please follow the following steps:
- With options as vast as the ocean, you will first have to pick what you love.
- Once you’ve made a choice, add it to your cart.
- After you’re done selecting our products, click on the cart icon.
- This will lead to a list of the selected products, where you can have a second look.
- Once you’ve confirmed what to order, click on “check out”.
- You can place your order by logging into your account or by signing in as a guest.
- Confirm your shipping address, select the payment method, place the order, and sit back and relax.
How do I get a confirmation on the order I’ve placed?
- Once the order has been placed, you will be receiving an email update with a confirmation on the selected products.
- Another email shall be sent to you along with the tracking number, once the order has been shipped out.
Checking the status of my order.
- Checking the status of your order is a fairly simple process. All you have to do is click on the link below, and enter your tracking number.
What are the supported payment methods?
- Tumovo currently supports the following payment methods:
- – PayPal
– Debit Card / Credit Card
How long will it take for my order to be delivered?
- It depends on the date of your orders. Our products are made-to-order. Orders made on business days will be processed in the same day, while orders made on the weekend will be processed in the next business day. All orders typically need up to three business days for printing and packaging before it get ready to be shipped. Delivery typically takes no longer than twelve working days delivery after manifested (not from the date of your order). Please also note that delivery dates are not guaranteed and may include extra transit time because of unforeseen delays.
Do you accept orders on customizing products?
- We’re happy to tell you that we most certainly do. You can customize your own with the design your case option.Please feel free to contact our customer experience team who are happy to help you out with your queries.
- Contact Us and make a request for personalised order. We’ll get back to you to ask some details and requirements.